Warranties and Guarantees

For peace of mind with your new motorhome

What's included in our SmartRV warranty

 

SmartRV is New Zealand’s biggest importer of European motorhomes. We are the exclusive distributor in New Zealand of the Bürstner, Carado and HYMER brands. Each of these brands have a reputation for being a world leader in the recreational vehicle industry.

When you purchase your new or used motorhome from us, you get our Rest Easy warranty so that you can purchase with confidence and enjoy a worry-free ownership experience.

Our Rest Easy warranty applies to all our new or used motorhomes and campervans. It covers any mechanical issues as well as issues with the fit-out of your motorhome or campervan.

 

New Motorhomes and Campervans


Fiat Warranty

2 year warranty on chassis*

*subject to servicing at 12 months to manufacturer's specifications by an approved Fiat agent

 

Mercedes Warranty

2 year or 200,000kms warranty on chassis*

*subject to servicing at 12 months to manufacturer's specifications by an approved Mercedes agent

 

Bürstner Warranty

Motorhome fit-out: 2 years 

Water tightness: 10 years* (from Model Year 2019 onwards)

House batteries: 6 months 

*water tightness warranty subject to annual water tightness test by an approved agent

 

Carado Warranty

Motorhome fit-out: 2 years 

Water tightness: 5 years* (for Model Year 2019) and 7 years* (from Model Year 2020 onwards)

House batteries: 6 months 

*water tightness warranty subject to annual water tightness test by an approved agent

 

HYMER Warranty

Motorhome fit-out: 2 years 

Water tightness: 5 years* 

*water tightness warranty subject to annual water tightness test by an approved agent

 

Used Motorhomes and Campervans


Chassis and motorhome fit-out: 3 months

Water tightness: The balance of the manufacturer's warranty*

*water tightness warranty subject to annual water tightness test by an approved agent

 

Have a question?

We would love to help you find your dream motorhome or offer support if you already own one.

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